In this section you will find the latest news and campaign updates from the National Association of Funeral Directors.

Click here for useful media resources such as recent press statements, background briefings, logos and images.

If you are an NAFD member with a press enquiry to handle or would like some support and advice in managing your PR, please call the NAFD PR hotline, operated by Wordsmith Communication, on 0845 250 8435.

Please note this number is for press enquiries only.


The NAFD responds to the Fairer Finance report on pre-paid funeral plans

The NAFD has welcomed a new report by consumer group Fairer Finance, commissioned by Dignity plc, into the strengths and weaknesses of the pre-paid funeral plan market.

Alison Crake, President of the National Association of Funeral Directors, said: “The National Association of Funeral Directors fully supports the view of Fairer Finance that change is needed in the oversight of the funeral planning market.

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Easier planning for bereaved families – one in three funeral firms now has prices online

More than a third (33.5%) of members of the National Association of Funeral Directors (NAFD) surveyed in a recent members’ poll now have all or some of their prices available on their websites – helping people by giving them an idea of what a funeral costs from the comfort and privacy of their own home.

The survey also revealed that a further third (36.5%) of members are now planning to put pricing information online by 2019, a huge increase over the 19% that were considering the move a year ago, demonstrating a willingness on the part of NAFD member firms to adapt to the changing needs of bereaved people.

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Grenfell Tower fire

The National Association of Funeral Directors, through collaboration between its members in London, is providing support to the Westminster Coroner and emergency services, to care for those who have died at Grenfell Tower and we will continue to do so for as long as we are needed. Words cannot even begin to express our shock and sadness at this terrible loss of life and our thoughts and prayers are with all those who have been touched by this tragedy.

We are working with the government, local council and other organisations involved to understand what arrangements are being made in respect of the funerals and how best we can support this as a profession, whilst understanding and respecting the need to give families the freedom of choice to arrange funerals that are in line with their wishes, beliefs and individual circumstances.

Thousands descend on National Funeral Exhibition 2017

‘Fantastic’, ‘inspiring’, ‘successful’ and ‘entertaining’ are some of the words that visitors and exhibitors used to sum up their three days at the National Funeral Exhibition, at Stoneleigh Park, on 9-11 June.

Nearly 4,000 people attended the show to view the latest innovations and products which are being produced to enable funeral directors to evolve and improve the care they provide to bereaved people.

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The funeral of Ian Brady

In response to questions which have arisen in relation to the funeral of Ian Brady, Mandie Lavin, the Chief Executive of the National Association of Funeral Directors, said:

“All deaths require the proper disposal of the deceased person, in accordance with the law, and funeral directors there to assist in ensuring this happens, professionally, without making any judgement about the individuals concerned. However, it is up to each funeral director to decide whether they are able to take on any particular funeral, considering issues such as whether doing so might compromise their ability to look after other families already in their care and whether they would be able to meet any specific requirements that may be needed.”

Consultation on Cremation Regulations – Scotland

The Scottish Government is consulting on Cremation Regulations as part of the Burial and Cremation Act (Scotland) 2016.

The purpose of the consultation is to seek views on draft regulations which have been informed by stakeholder working groups, with which the NAFD has been involved, more general stakeholder engagement and the findings of the Inspector of Crematoria. NAFD members based in Scotland, or with an interest in cremation in Scotland, are urged to respond to the consultation.

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Family conflict over funeral arrangements up by almost 60%

The UK’s funeral directors are facing increasingly aggressive behaviour from families arguing over funeral arrangements. In a survey among the 4,000 UK funeral homes that are members of the National Association of Funeral Directors (NAFD), nearly two-thirds (57%) reported a rise in conflict in the past 12 months, which had led to funeral directors being targeted and in some cases having to take extreme action to make peace among warring families.

In response, the NAFD, in association with Dying Matters, has released an updated edition of its guide My Funeral Wishes, which encourages people to plan their funeral with those close to them, and to record a written guide to ensure their wishes are clear and help to avoid future conflict and distress for their families.

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NAFD welcomes appointment of Inspector of Funeral Directors in Scotland

The National Association of Funeral Directors has today warmly welcomed the appointment of Natalie McKail as the first ever Inspector of Funeral Directors in Scotland.

Mandie Lavin, Chief Executive of the NAFD, members of which carry out 80% of funerals in the UK, said Miss McKail’s appointment would “help keep standards high and strengthen public confidence” in the profession.

The NAFD has been working closely with Scottish Government ministers over the future of the profession, including the introduction of regulation, and has worked alongside Miss McKail as part of the National Committee on Infant Cremation.

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Stirling Debate marks historic moment for Scotland’s funeral profession

Funeral directors from across Scotland have committed to work with the Scottish Government to introduce regulation to the sector.

Members of the profession made the historic pledge at a special one day conference in Stirling on Saturday 1 April. The event was attended by around 100 representatives of independent funeral directing businesses and the largest firms, including Co-op Funeralcare and Dignity.

Jointly organised by the National Association of Funeral Directors Scotland (NAFD Scotland) and the National Society of Allied and Independent Funeral Directors Scotland (SAIF Scotland), the event began with the signing of a joint agreement by the two trade associations, whose membership comprises more than 80 per cent of the funeral profession.

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Funeral directors’ regulation “will benefit families”, conference to be told

Regulation in the funeral industry will help bereaved families by ensuring they are offered the highest standards of care at all time, a funeral directors’ conference will hear this weekend (1 April 2017).

Mandie Lavin, chief executive of the National Association of Funeral Directors, will tell delegates that “public trust and confidence” in funeral directors will “only be enhanced by getting the standards agenda right”.

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