Following the broadcast of tonight’s Hunted and Confronted programme on Channel 5, in which an independent funeral plan sales representative went ‘off script’ and appeared to put pressure on an elderly lady to buy a plan which might not have met all of her needs, the NAFD would like to draw attention to its Five Step Guide to Buying a Funeral Plan.

The National Association of Funeral Directors believes that funeral plans can have an important role to play in terms of helping people to not only plan for and off-set the cost of their funeral, but also to remove some of the uncertainty and distress for families in knowing that they are arranging the funeral that their loved one would have wanted. However it is important to ensure the plan you buy is right for you and will cover what you need it to when the time comes.

Five important steps

  1. Talk to those closest to you. Talk about what kind of funeral you would like for yourself. This will ease their uncertainty when the time comes. Explain that you are considering taking out a funeral plan as it will be important for them to know this information, and tell them where they will be able to find the plan, when the time comes.
  2. Talk to a funeral director. Funeral directors are happy to provide no-commitment advice to help anyone who would like to talk about what kind of funeral they might want and what it could cost. NAFD members will provide you with a transparent price list to take away. You can even choose to specify a particular funeral director, when taking out your plan, if you find one you feel comfortable with.
  3. Research funeral plan providers. As with any financial purchase, do your research to reassure yourself that you are choosing a provider that’s right for you.
  4. Be Inquisitive. Ask question of the funeral plan provider. Questions should include where your funds will be invested, are there management charges or other deductions by the plan seller, whether the plan provider will inform your chosen funeral director that they have been nominated, whether the product is guaranteed to cover the full cost of the funeral at the time of need or is there a chance there may be a shortfall and whether you can change your plan without incurring charges for doing so.
  5. Take your time. Do not feel under any pressure to make a decision, until you are satisfied with the answers to your questions and that you have all the information you need to make a decision. Once you’ve chosen a plan, don’t forget to leave the details with your Will, or tell someone close to you where to find it.

For further information and a short video covering these important steps, please click here.